Terms and conditions

Prices

All prices are stated in Swedish Kronor (SEK) inclusive VAT.

Sales

All items can be purchased within Sweden. If you would like an item shipped abroad please contact our shop in Visby, visby@gad.se.
You must be at least 18 years old or have approval from your parents to make a purchase.

Order confirmation

An order confirmation will be sent by email within 24 hours.

Packaging

We care about the environment and reuse boxes and fillings that we have received from other companies when packing our parcels. You might find logotypes etcetera from other brands than those you have ordered. However the item will always come in its original packaging. We hope that you value low shipping costs and agree that recycling is the way to go.

Payment

We offer several types of payment such as card payment, single invoice or installments through Klarna Checkout. Klarna´s full terms can be found in the checkout.

Freight

Freight cost is 49 kr for orders below 500 kr.
Orders for 500 kr or more will be sent without shipping cost.
You can also choose to collect your purchased items in our shop in Visby on Hästgatan 10, which of course is free of charge regardless of order amount.

Delivery

We send our parcels with Schenker to your nearest delivery point. Large items will be shipped on a pallet, with Schenker, to your home. Schenker will contact you before delivery. No carrying included.

Paint and wallpaper from Farrow & Ball will be shipped directly from England.

You can choose to collect your items in our shop at Hästgatan 10, Visby.

Delivery confirmation

A delivery confirmation will be sent out by e-mail when the items has been shipped.

Delivery time

Delivery time within Sweden is 2-7 days for stock items.

If the delivery for some reason turnes out to be longer than 30 days you have the right to cancel your order. We will of course notify you of any delays.

Withdrawal

As private customer you can withdraw your order within 14 days after recieving the item. Please note that paint and wallpaper from Farrow & Ball can not be withdrawn. Contact us by e-mail sent to shop@gad.se before you return the item. The letter should contain your order number, invoice number (if payed by invoice) and information about which item you would like to return.

The returned items must be unused and in original packaging plus protecting packaging. Items sent as parcel (not pallet) can be returned free of charge. A return shipping lable is enclosed in the parcel. The item can also be returned at G.A.D Butik & Showroom in Visby.

If you withdraw your order your cost of good will be repayed by Klarna.
Uncollected items shipped with Schenker will be returned to G.A.D after 14 days at your cost.

Complaints and warranty

We apply your statutory rights. If the item is damaged or if we delivered the wrong item G.A.D will pay for return freight cost. If you have any complaints please contact us by e-mail, shop@gad.se, and attach an image of the fault.

Please make sure to package the item well since you, the customer, is liable during transport.

Personal data

We use the personal data you give us to fulfill our commitments to you as our customer. We may also document or keep communications with you through phone or e-mail to be able to give you good service att follow up your errands.

 Reservation

We reserve ourselves against any incorrect prices, product information or stock count. We reserve the right to correct the incorrect information, also after purchase.

Cookies

This website uses cookies. The cookie is a small text file which the website saves on your computer. The cookie is used to give the customer a faster loading page, access to certain functions or to track surfing habits. It does not harm your computer.

Anti-SPAM policy

We do not contribute to send any SPAM or junk mail.

General information

Gute Art & Design AB, Hästgatan 10, 621 56 Visby, Sweden
Org. number 556548-4770